Your Privacy Is Our Responsibility

1. Introduction & Scope of Policy

af76 is an online casino and betting platform operated for users in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy applies to all users of the af76 website, mobile interface, and related services.

The purpose of this policy is to clearly inform you about what types of information we collect, how that information is used, who it may be shared with, and what steps we take to protect your information. By using af76's services, you are considered to have accepted the terms of this policy.

2. Information We Collect

af76 collects only the information necessary for the safe and smooth operation of the platform. We may collect information in the following categories:

2.1 Identity Information

• Full name and date of birth
• Valid email address
• Mobile number
• National ID or passport number (if required for identity verification)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Session duration and navigation data
• Login time and activity logs

2.4 Gaming Activity Information

• Play history and preferred games
• Betting amounts and frequency
• Bonus and promotion usage records
• VIP points and rewards history

3. How We Collect Information

af76 collects information in several ways:

3.1 Directly From You

You provide information directly during account registration, login, deposit and withdrawal processes, when contacting the support team, and when filling out forms.

3.2 Automatically

When you browse the af76 platform, certain information is collected automatically through cookies, web beacons, and similar technologies. This information is primarily used to analyse technical and behavioural patterns.

3.3 From Third Parties

Limited and necessary information may be received from payment processors (bKash, Nagad, Rocket, Upay, and banks), identity verification services, and technology partners. These third parties follow their own privacy policies.

4. Purpose of Using Information

af76 uses collected information for the following legitimate purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Financial Transaction Processing: Correctly completing deposits, withdrawals, and bonus distributions.
• Customer Support: Responding to your questions, complaints, and requests for assistance.
• Security & Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Responsible Gaming: Detecting unusual gaming patterns and providing support.
• Platform Improvement: Analysing user experience to improve services.
• Legal Compliance: Adhering to applicable laws and regulations.
• Communications: Sending important updates, policy changes, and account-related notifications.

5. Sharing & Disclosure of Information

af76 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted partners who assist us with payment processing, identity verification, technology infrastructure, and customer support. These partners are contractually bound to maintain the confidentiality of information.

5.2 Legal Requirements

Information may need to be disclosed as part of a court order, regulatory authority directive, or legal process. In such cases, we will endeavour to notify you in advance where possible, provided there is no legal restriction preventing us from doing so.

5.3 Fraud Prevention & Security

Information may be shared with relevant authorities where necessary to protect the platform or users from financial harm.

5.4 Business Transfer

If there is any change in the ownership or operation of af76, user information may form part of that process. You will be notified in advance of any such change.

6. Data Security Measures

af76 has implemented industry-standard technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data transmissions are protected by industry-standard SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorised staff have access to your information, and that access is logged.
• Regular Audits: Security measures are regularly reviewed and updated.
• Firewall & Intrusion Detection: Advanced protection systems are deployed at the server level.
• Two-Factor Authentication: An additional verification layer is available for account security.

While we are committed to maintaining a high standard of security, no digital system is completely impenetrable. We therefore advise you to use a strong password and not to share your login credentials with anyone.

7. Cookies & Tracking Technologies

Cookies and similar technologies are used on the af76 platform.

7.1 Types of Cookies

• Essential Cookies: Indispensable for session management, preserving login status, and security.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand site usage patterns — all data is aggregated and anonymised.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

8. Data Retention Period

af76 retains your information only for as long as it is necessary or legally required:

• Active Account Data: Retained for the entire duration that the account remains active.
• Financial Transaction Records: Retained for a specified period as required by law.
• After Account Closure: Limited information may be retained for a specified period for fraud prevention and legal compliance purposes.
• Support Communication Records: Retained for a specified period to ensure quality standards.

When the need for retention ends, information is securely deleted or anonymised.

9. Your Rights

As an af76 user, you have the following rights regarding your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you may request that your information be deleted — however, complete deletion may not be possible due to legal or regulatory obligations.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Withdraw Consent: Where information is being processed on the basis of consent, you may withdraw that consent at any time.

If you wish to exercise any of these rights, please contact our support team. We will respond to your request in a timely manner following verification.

10. Protection of Minors

af76 is operated exclusively for individuals aged 21 and above. We do not knowingly collect information from any minor. The applicant's age is verified at the time of registration.

If we become aware that a minor's information has been collected inadvertently, we will immediately close that account and delete the information.

11. Changes to the Policy

af76 may update this Privacy Policy from time to time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the page.
• Notify registered users via email.
• Display a notification when you log in to the platform.

Continuing to use af76 after any changes will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our support team provides assistance in both Bengali and English.

After receiving any request related to your information, we will process it through proper verification. We aim to respond to every valid request as quickly as possible.